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I planned to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to plenty of trouble to find me One more flight also to reroute my baggage. Gary was pleasant and helpful and tranquil, and I really appreciated how tough he labored to help me.
I wanted to have a moment to connect with out the amazing purchaser service Connie Sanders with your Dallas Office environment gave my wife And that i in a very annoying problem. Connie went earlier mentioned and outside of to make sure we were taken care of and her amount of notice to repairing our hassle loaded day was remarkable, she solitary handedly restored my religion within your Group and she justifies congratulations for the perform that she does.
We are actually Recurrent flyer customers for over 30 several years, and one of several attractions for us to carry on together with your services would be the benefits you offer to us and The great service We've got usually experienced in so many trips with AA. On Jan 29 2015, I known as AA en Español to produce arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant lady Ana Maria helped me with many of the paper do the job and I did purchase all the extra costs with my Metropolis Charge card foe my partner and myself and Ana Maria told me that I will acquire confirmation on my e mail, and gave me around the mobile phone our two locator documents. Properly, now Once i identified as all over again since we didn't get the information on my e mail, we had been educated to our surprise that only my husband had reservation and there was nothing at all on report for myself!
I've experienced terrible activities with american airlines. I'm able to’t even price their purchaser service as it is far down below a just one star. customer relations Associates are impolite, limited, and unfriendly.
I know that it may be a while right before USAIR and American software will likely be synched. But, there isn't any cause of your brokers to become so disconnected.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo click to investigate un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el lodge y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
3) Might 5 at HPN we experienced to locate chair…female attendant couldn't drive passenger up ramp on to aircraft, so he walked…..After we arrived at ORD we had to find chair at An additional gate….
If Here is the new American Airways I’ll go on record as expressing I such as the previous a single improved. You received’t go broke by getting rid of my business but you'll have an extra seat accessible to provide to Another unsuspecting shopper.
I have flown your airline two instances in the last 12 months and had just one male that works for me to fly previous week on a non stop flight you guys can’t even have a non halt flight by the due date.
I'm astonished at the lack of consumer service at American Airways. I had been a flight attendant for 30 decades and took excellent pride in the instruction I obtained from American. Over a current journey I viewed a passenger and agent argue about which a single was ruder. There isn't any apparent enforcement of grooming regulations everywhere in the corporate.
It’s intriguing to me that it's got come to this avenue. I've completed a large amount of analysis Online to try and come across an Email Handle that will visit the corporation straight.
Within the yr because Hurricane Maria strike Puerto Rico, the island has misplaced a important resource: countless countless numbers of people that've remaining to construct their futures in other places
So I’m sitting down in one of one's fucking late planes all over again.. Pilot states 25 minute wait around around the fucking runway as a result of some